JUL
20

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Dr Katherine Gregson

44 Whetstone Ln, Birkenhead CH41 2TF, UK – 0151 647 9613

I have been at this practice for over 20 years and have seen many changes and doctors. In the early days I have sat for nearly 2hours before I was seen by the doctor the surgery was nearly always full to bursting. The methods over the years of making an appointment have been greatly improved. On very few occassions have I been unable to obtain an appointment on the day I've rang. This is understandable at certain times especially during winter months. I have always found the reception staff to be helpful and efficient and they do try and fit you in if possible. There was a period when the surgery seemed to lose a few doctors one after the other namely Drs Pleasance Shah and Taylor who I miss but recently a lot of new doctors have arrived at the surgery and I have seen most of them and I feel that the surgery has regained the friendliness and experience it had previously. I am very satisfied with the service I get from this surgery. Also I'd like to say that the pharmacy staff are plesant and helpful too

Claughton Medical Centre

161 Park Rd N, Birkenhead CH41 0DD, UK – 0151 652 1688

Very surprised to read such bad reviews about reception staff have always found them very helpful and informative. The doctors at this practice are wonderful and I have always found everyone at the practice caring and considerate no matter how busy they are

I do sometimes find the reception staff abrupt and unfriendly however, I could not fault the Doctors I have seen, they have always been very thorough, have listened carefully to what I have to say explained everything very clearly, I have never, ever felt rushed. I have always come away feeling my concerns have been listened to and I have felt confident and at ease, thank you

Brownlow Health @ Marybone

2 Vauxhall Rd, Liverpool L3 2BG, UK – 0151 330 8200

The best group practice, the staff in reception are most helpful and the doctors are second to none.

Used them a few times in the past year, never had any issues and feel like I've been treated well

NHS Direct is now NHS 24. Just dial 111 to speak to a professional or click the link below for there self help website. Lots of really useful info but keep clear of heart surgery! If in doubt ask your GP or call 111. Good luck.

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